In conflict resolution, what does the 'suggest' step involve in the DESC model?

In the DESC model of conflict resolution, the 'suggest' step specifically involves proposing potential solutions or alternatives to address the conflict at hand. This step is crucial as it allows individuals to move forward from discussing the issue to actively brainstorming ways to resolve it. By suggesting solutions, participants create a collaborative environment where everyone involved can contribute to finding a mutually acceptable outcome.

This step emphasizes the importance of constructive communication and encourages a problem-solving approach rather than focusing solely on the conflict itself. It can lead to a more positive dialogue and help to foster relationships among team members who may have differing perspectives. By engaging in this step, each party feels that their input is valued and that there is a shared responsibility to resolve the conflict constructively.

The other options present different actions that do not align with the core purpose of the 'suggest' step in the DESC model. For instance, simply encouraging others to follow one's lead does not foster collaboration or mutual problem-solving. Providing a summary of previous discussions may be useful for context but does not actively contribute to resolving the conflict. Ending the conversation without resolution is counterproductive and does not promote any progress towards a solution.